Privacy Policy

Effective Date: January 23, 2026

Last Updated: January 23, 2026

1. Introduction

Zarra Technology Ghana Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and delivery location when you submit a quote request
• Service Information: Details about the services you're interested in, quantities, specifications, and deadlines
• Communication Data: Messages you send through our contact form or chat widget
• Technical Data: IP address, browser type, device information, and website usage data

3. How We Use Your Information

We use your information to:

• Process and respond to your quote requests
• Provide customer support and answer inquiries
• Improve our website and services
• Send you important updates about your orders
• Comply with legal obligations

4. Data Storage and Security

Your quote requests are stored in Google Sheets with restricted access. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We use the following third-party services:

• Google Apps Script: For processing form submissions
• WhatsApp: For customer communication (optional)
• Analytics Services: To understand website usage (if enabled)

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Cookies

Our website may use cookies to enhance user experience. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

• Phone: 0557398219
• WhatsApp: 0557398219
• Location: Ho, Ghana

12. Governing Law

This privacy policy is governed by the laws of Ghana and the Ghana Data Protection Act, 2012 (Act 843).

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